Customer Success Manager, Digital
Core
Strategic partner to a portfolio of customers, helping them translate digital marketing goals into measurable success through the BrightEdge platform.
Role type
Customer Success Manager
Builds
Customer adoption, growth opportunities, and long-term satisfaction for enterprise SEO and content performance clients
Domain
Digital Marketing / SEO / Content Performance
Deliverable
client delivery
Required skills
Relationship management, strategic planning, data-driven problem-solving, guiding platform adoption, uncovering growth opportunities
Preferred skills
Cross-functional collaboration, sharing insights and best practices, driving business impact
Responsibilities
Serve as a strategic partner to a portfolio of customers, guide customers in maximizing platform adoption, uncover growth opportunities, ensure long-term satisfaction, work cross-functionally to anticipate challenges and craft tailored solutions
Seniority
Individual Contributor
