Enterprise Technical Implementation Specialist
Core
Execute technical onboarding and implementation of Global Relay's enterprise information archiving, surveillance, eDiscovery, and analytics solutions for highly regulated firms.
Role type
Senior IC Enterprise Technical Implementation Specialist
Builds
Production archiving and compliance solutions for enterprise customers
Domain
Enterprise Information Security & Compliance (eDiscovery, Archiving)
Deliverable
production ML models | product features | dashboards & analysis | client delivery
Required skills
Enterprise systems administration, SaaS implementation, Email protocols (Exchange, Office365, G Suite, Domino), Networking fundamentals (AD, ADFS, TCP/IP, DNS, DHCP, VPN, LDAP, SSO), Scripting (PowerShell, Perl, VBScript), SQL, Microsoft Office Suite
Preferred skills
Cisco IronPort configuration, Excel Macros, Automation scripting, MCSE, MCITP, CCNA, PMP
Technologies
Global Relay, Microsoft Exchange, Office365, Google G Suite, Domino Server, Cisco IronPort, Windows Server, PowerShell, SQL
Responsibilities
Setup and implement Global Relay product suite including third-party services; Establish connectivity and archiving from mixed, multi-clustered email server environments; Configure SAML authentication, Single-Sign On, and Directory Sync Services; Manage multi-tenant setups with technical and non-technical contacts; Assist Business Development with pre-sales configurations and proof of concept implementations; Validate data and message flow compliance; Perform peer reviews of service implementations; Mentor internal resources and champion provisioning requirements.
Seniority
Senior, hands-on IC
