Manager, Solutions Engineering | West Coast | Remote
Core
Build and manage a team of high-performing Solution Engineers to drive enterprise sales, customer adoption, and regional growth for Grafana Cloud's observability platform.
Role type
Manager, Solutions Engineering (Enterprise)
Builds
Regional sales pipeline, customer success programs, and community adoption initiatives for Grafana Cloud.
Domain
SaaS / Observability / Open Source / Cloud Infrastructure
Deliverable
product features
Required skills
Team leadership and mentoring, sales methodology (MEDDPICC), open source selling, cloud-first GTM strategy, monitoring/data/visualization product sales, DevOps (IaC, CI/CD, GitHub Actions), stakeholder management, financial target ownership
Preferred skills
Experience with Anthropic, Bloomberg, NVIDIA, Microsoft, or Salesforce
Technologies
Grafana Cloud, GitHub Actions, CI/CD, IaC
Responsibilities
Attract, recruit, ramp, and mentor a team of Presales SEs; lead from the front with executive sponsorship of key accounts; partner with Sales leadership on top-of-funnel programs; ensure customer requirements are met via Product and Engineering partnerships; own quarterly team performance and pipeline planning.
Seniority
Manager, hands-on leadership
