Kaufmann (m/w/d) Vertriebsqualität & Vertragsservice
Core
First point of contact for customers via phone and email, ensuring solution-oriented communication and handling contract issues.
Role type
Sales Quality & Contract Service Specialist
Builds
Customer service interactions and contract resolution processes
Domain
Financial services / Insurance
Deliverable
client delivery
Required skills
Customer service, contract administration, email management, documentation, process tracking
Preferred skills
Sales experience, structured problem-solving, handling challenging situations
Technologies
None stated
Responsibilities
Answer customer phone calls, conduct quality assurance with sales partners, process contract disruptions, handle incoming emails, document and track open cases