Staff Program Manager
Core
Connective tissue for Post Sales initiatives, turning priorities into executed outcomes across Onboarding, Customer Success, and Customer Solutions.
Role type
Staff Program Manager (Post Sales)
Builds
Cross-functional initiatives and operational cadences for Post Sales teams
Domain
Fintech / Financial Automation
Deliverable
product features
Required skills
cross-functional execution, requirement gathering, stakeholder influence, data narrative creation, operational cadence management, ambiguity resolution
Preferred skills
experience with RevOps systems, Post Sales metrics fluency, low-ego high-follow-through style
Technologies
RevOps systems, reporting dashboards
Responsibilities
Partner with directors to create sequenced plans for cross-functional initiatives; aggregate Reporting and Updates for OKRs and Performance Metrics; drive high-priority initiatives spanning Sales, RevOps, BizTech, Product, Finance, and Risk/Fraud; gather requirements for reporting and workflow changes; maintain a single source of truth for Post Sales projects; operationalize the Post Sales.OS cadence across all levels
Seniority
Staff, hands-on IC with strategic scope