CRM Coordinator
Core
Lead and develop a high-performance CRM team to execute strategic CRM initiatives and deliver results for clients and the business.
Role type
Senior CRM Operations Manager / Team Lead
Builds
CRM campaigns, customer journeys, segmentations, and automations on Insider One
Domain
Digital Marketing / CRM Operations
Required skills
CRM operations management, team leadership, Insider One platform expertise, multi-channel strategy, QA processes, HTML/CSS, project management, performance analysis
Preferred skills
Stakeholder management, process optimization, innovation in marketing technologies
Technologies
Insider One, HTML, CSS
Responsibilities
Lead, develop, and coach the CRM team; manage CRM operations, risks, and capacity; plan campaigns and journeys; analyze performance metrics (conversion, revenue, ROI); ensure delivery quality and process adherence; align business objectives with CRM strategies.
Seniority
Senior, hands-on IC with people management