IT Systems Administrator
Core
Deliver high-quality end-user services and manage global IT operations for colleagues across Australia and the wider organization.
Role type
IT Systems Administrator (End-user support & Asset Management)
Builds
Seamless user experience for internal colleagues across the business
Domain
IT Operations / Enterprise Support
Required skills
User onboarding and offboarding, endpoint provisioning, asset lifecycle management, service request handling, inventory control, Microsoft 365 support, Intune device management, AV equipment support
Preferred skills
Classified network support, independent onsite support, geographically dispersed user support
Technologies
Microsoft 365, Azure, Intune
Responsibilities
Manage user onboarding, transfers, and offboarding activities; Configure, deploy, and support laptops, mobile devices, and collaboration technologies; Coordinate equipment returns and device refresh programs; Monitor and fulfil service requests and incidents; Assist users with authentication and collaboration tools; Support meeting rooms and audio-visual equipment; Maintain operational documentation and knowledge base articles.
Seniority
Mid-level, hands-on IC