Senior Product Manager, Expansion
Core
Own in-product surfaces and flows that drive customer expansion (seat additions, plan upgrades, credit upsells) to turn habitual usage into compounding revenue.
Role type
Senior Product Manager (Customer Expansion)
Builds
In-product expansion surfaces, admin upgrade flows, and hand-off mechanisms for sales teams.
Domain
SaaS, B2B Revenue Operations, Monetization
Deliverable
product features
Required skills
SaaS product management, revenue unlocking, product judgment, creative problem solving, customer empathy, influence without authority, execution excellence, technical fluency, AI-native prototyping
Preferred skills
PLG, monetization, billing, expansion surfaces
Technologies
Claude Code, Cursor
Responsibilities
Own team invite and joiner experience; design admin upgrade request flows; execute credit and plan upsells; manage hand-offs to sales; report on expansion health; prototype with AI tools; measure conversion and expansion metrics; drive cross-functional alignment.
Seniority
Senior, hands-on IC