Senior Customer Marketing Manager, EMEA
Core
Elevate EMEA customers' voices by producing stories, building community programs, and localizing global marketing motions for the legal and professional services sector.
Role type
Senior Customer Marketing Manager (EMEA)
Builds
Customer stories (written, video, spoken), community programs (roundtables, power user groups), and localized marketing playbooks for EMEA.
Domain
B2B SaaS / Legal Tech / Professional Services
Deliverable
product features
Required skills
Customer advocacy, content production, community management, event planning, stakeholder management, localization, data analysis
Preferred skills
Legal/financial services marketing, European languages, AI tool usage
Technologies
AI tools
Responsibilities
Localize global marketing programs for EMEA markets, build a pipeline of customer stories, produce and distribute content, manage customer advocate rosters, design and run community events, create repeatable marketing playbooks, measure campaign impact
Seniority
Senior, hands-on IC
