Operations Specialist I-III (Portugal)
Hybrid · Portugal
Core
Set up and manage time-sensitive logistics orders for critical commodities (organs, aircraft parts, semiconductors), ensuring accurate tracking and proactive customer communication.
Role type
Operations Specialist (Logistics)
Builds
Time-critical delivery operations for mission-critical packages
Domain
Logistics / Freight Forwarding
Deliverable
product features
Required skills
Order management, Airway Bill (AWB) tracking, Customer communication, Problem solving, Process adherence
Preferred skills
None stated
Technologies
Airspace Platform, Slack, Zendesk
Responsibilities
Set up new orders adhering to SOPs, Verify driver pickups and recoveries, Confirm flight departures via AWB tracking, Provide proactive customer updates on delays, Resolve inbound/outbound communication issues, Meet performance metrics
Seniority
Entry-level to Mid-level
