Sales & Service Manager - Berlin
Core
Lead the Sales & Service team to execute guest experience strategy, drive sales targets, and manage store operations for ALO yoga studios.
Role type
Mid-Senior retail store operations manager
Builds
Guest experience, sales performance, and team capability in yoga studio retail environment
Domain
Retail / Wellness / Yoga
Deliverable
product features
Required skills
Retail leadership, sales strategy execution, team coaching and development, budget management, workforce scheduling, cross-functional collaboration
Preferred skills
Business owner mindset, entrepreneurial spirit, agile adaptability
Technologies
MS Office (Word, Excel, Outlook)
Responsibilities
Oversee Sales & Service team to deliver exceptional guest experience and technical product education; Partner with General Manager to build and execute store sales strategy; Manage budget, reporting, and business metrics; Lead team development, succession planning, and recruitment; Ensure effective sales floor coverage and selling initiatives.
Seniority
Mid-Senior level, hands-on IC
