Xfinity Retail Market Manager
Core
Lead and develop a team of retail sales associates across multiple stores to drive sales performance, customer experience, and operational excellence for Comcast's entertainment and technology products.
Role type
Senior Retail Market Manager
Builds
Retail sales teams and customer experiences across multiple physical store locations
Domain
Consumer Media & Technology / Retail
Deliverable
product features
Required skills
Sales team leadership, customer experience management, financial and operational planning, workforce management, coaching and development, change management, brand advocacy, performance analysis
Preferred skills
Subject matter expertise in customer experience, strategic alignment, cross-functional collaboration
Technologies
Workforce management tools, sales platforms, performance management systems
Responsibilities
Develop and coach store leadership to drive sales and operational goals; manage sales and profit objectives for the market; oversee staffing and workforce strategies; champion brand standards and visual readiness; analyze business data to make timely decisions; foster an inclusive culture and support employee progression.
Seniority
Senior, hands-on IC with team management