IT Support Specialist
Core
Provide IT end-user support services, resolve incidents and problems, and maintain IT asset inventory for Faraday Future staff.
Role type
Senior IC IT Support Specialist
Builds
IT service levels and high customer satisfaction
Domain
Technology / Mobility
Required skills
IT Service Desk concepts, remote-control software, Windows 10, Mac OS, Android, iOS, Office 365, Mobile Device Management, Active Directory, AI-assisted infrastructure monitoring, AI tool automation, Microsoft Copilot, Power Platform AI, Azure AI services, AI governance, enterprise data security, compliance
Preferred skills
AI-enabled Microsoft solutions design, AI-driven IT operations, AI assistants for system administration
Technologies
Windows 10, Mac OS, Android, iOS, Office 365, Active Directory, Microsoft Copilot, Power Platform AI, Azure AI services
Responsibilities
Respond to service requests and assist with technology needs of IT end-users, document resolution of incidents in IT Service Desk Management system, install and configure client systems and applications, track and maintain IT asset inventory, support client system standards and security policies
Seniority
Senior, hands-on IC
