Talent Operations Manager
Core
Own end-to-end operations and quality management for course talent (mentors, live instructors) across Tech, Allied Health, and AI programs to ensure reliable program scaling.
Role type
Senior Talent Operations Manager
Builds
Scalable talent operations processes, hiring workflows, performance management systems, and data-driven reporting dashboards.
Domain
Education technology / Workforce development
Required skills
Talent lifecycle management, capacity planning, recruiting/sourcing, team management, process design, data analysis, cross-functional collaboration
Preferred skills
B2B experience, Allied Health domain knowledge
Technologies
Dashboards, HRIS systems, Sourcing platforms
Responsibilities
Design onboarding and training strategies for mentors and instructors; Manage talent capacity planning and coverage risk mitigation; Drive sourcing and hiring workflows for new course talent; Build scalable talent ops processes and documentation; Manage internal team for ticket routing and payments; Monitor talent performance and risk using data.
Seniority
Senior, hands-on IC with team management
