IT-Administrator Managed Services /IT-Support (m/w/d)
Core
IT Administrator providing managed services and on-site support for client IT infrastructures, acting as a partner rather than a classic helpdesk.
Role type
IT Administrator (Managed Services)
Builds
Managed IT services, on-premise and cloud environments, and regional on-site support for clients.
Domain
IT Infrastructure / Managed Services
Required skills
Microsoft onPrem (Windows Server, Active Directory, Exchange, SQL), Microsoft 365 (Entra, Intune, Exchange Online, SharePoint, Teams), Virtualization (VMware vSphere, Hyper-V), Backup (Veeam, Rubrik), Firewall (Fortinet, Sophos), SSL Certificates, Ticket analysis and resolution, On-site support
Preferred skills
None stated
Technologies
Microsoft onPrem, Microsoft 365, VMware vSphere, Veeam, Fortinet, Sophos
Responsibilities
Handle 1st and 2nd level support tickets independently, provide regional on-site support at client locations, consult clients on IT topics, manage complex client IT infrastructures
Seniority
Mid-level, hands-on IC