Technicien(ne) informatique niveau 2
Core
Level 2 IT technician providing onsite technical support, server administration, and cloud management for SMEs.
Role type
Level 2 IT technician (onsite)
Builds
Maintains Microsoft 365, on-premise servers, AzureAD environments, and network security infrastructure.
Domain
IT Services / Managed Services Provider (MSP)
Required skills
Server administration, Microsoft 365 management, AzureAD (Entra) administration, firewall configuration, VPN setup, printer troubleshooting, network support, backup management, security compliance.
Preferred skills
MSP experience, WatchGuard training, DevOps familiarity.
Technologies
Microsoft 365, Acronis, AzureAD (Entra), WatchGuard, VPN, Office 365, DevOps.
Responsibilities
Manage Microsoft 365 environments, oversee online backups, administer on-premise server environments, configure and install servers, manage intelligent firewalls, utilize VPN technology, provide technical support for printers and networks, ensure compliance with security standards, provide onsite and phone support to clients.
Seniority
Mid-level, hands-on IC