Learning & Development Manager
Core
Designing and delivering learning experiences, leadership programs, and career pathways for a multi-site retail, distribution, and support office workforce.
Role type
Senior Learning & Development Manager
Builds
Learning strategy, leadership programs, capability frameworks, and digital learning ecosystems
Domain
Retail, Logistics, and Support Services
Required skills
Learning & Development strategy design, leadership program development, stakeholder management, facilitation, people leadership/coaching, capability framework building, LMS management, project management, AI and emerging learning technologies
Preferred skills
Experience in retail, hospitality, or logistics; familiarity with Dayforce or Absorb HRIS/LMS platforms
Technologies
LMS platforms, AI-enabled learning tools, Dayforce, Absorb
Responsibilities
Shape and evolve the L&D strategy across Retail, Distribution, and Support Office; Design impactful leadership programs and career pathways; Partner with business leaders to identify capability gaps and deliver solutions; Create engaging onboarding and development experiences; Lead and develop the E-Learning Specialist; Facilitate workshops and coaching sessions; Explore and implement AI, microlearning, and gamification; Measure learning impact using data and feedback.
Seniority
Senior, hands-on IC with people leadership responsibilities
