Client Success Associate
Core
Support client onboarding, platform training, project coordination, and ongoing relationship management for commercial real estate clients of the Olsyn property technology platform.
Role type
Client Success Associate (growing into Client Success Manager)
Builds
Olsyn platform adoption and client engagement for commercial property owners and leasing teams
Domain
Commercial real estate technology (PropTech) and SaaS
Required skills
organization, attention to detail, commercial curiosity, ability to learn new technology quickly, problem-solving, ownership, multi-tasking
Preferred skills
experience in commercial property, SaaS, technology, professional services, or customer success
Technologies
Olsyn platform
Responsibilities
Support founders with client meetings, proposals, and pricing; coordinate information between clients and design/tech teams; manage client onboarding and platform training; act as first point of contact for client enquiries; drive platform adoption and identify engagement opportunities; manage relationships across a portfolio of institutional property clients
Seniority
Individual Contributor, early-stage growth role