Associate Systems Administrator (R5997)
Core
Provides day-to-day enterprise end-user IT support, systems administration, and infrastructure maintenance with a focus on executive users and high-visibility events.
Role type
Associate Systems Administrator (Enterprise IT Support)
Builds
Secure, reliable, and efficient IT environment for employees across multiple locations
Domain
Enterprise IT / Defense-tech
Deliverable
production ML models | product features | dashboards & analysis | research | client delivery | infrastructure | physical/clinical work
Required skills
Windows, macOS, Linux support, Active Directory, Azure AD, endpoint management, IT asset lifecycle, incident resolution, ITSM tools, networking fundamentals
Preferred skills
Microsoft Endpoint Manager, JAMF, PowerShell, Bash scripting, AV/conferencing tech, endpoint security tools, AI-powered operational tools
Technologies
Windows, macOS, Linux, Active Directory, Azure AD, Jira Service Management, Snipe-IT, ServiceNow, Microsoft Endpoint Manager, JAMF
Responsibilities
Deliver white-glove technical support to executive users and visiting leaders; Install, configure, and troubleshoot hardware, software, and mobile devices; Administer user accounts and access controls; Support conference room and collaboration technology for high-visibility events; Perform local IT asset lifecycle activities including provisioning and decommissioning; Respond to and resolve service requests and technical incidents; Create and maintain technical documentation and SOPs; Collaborate with infrastructure, network, and security teams.
Seniority
Mid-level, hands-on IC