Assistant Night Manager
Core
Oversee overnight hotel operations, manage night audit procedures, and ensure safety and security of the property.
Role type
Night Manager (Front Office)
Builds
Operational continuity for a 5-star luxury hotel's front office and overnight services
Domain
Hospitality / Hotel Management
Deliverable
client delivery
Required skills
Night Audit procedures, property management systems (Opera Cloud), emergency response, security protocols, shift management, financial documentation accuracy
Preferred skills
Microsoft Excel, Word, Outlook, First Aid Certificate
Technologies
Opera Cloud, Microsoft Office Suite
Responsibilities
Conduct Night Audit and End of Day procedures, handle guest requests and complaints, manage overnight room service operations, perform property and security walks, prepare Daily Duty Logs and incident reports, liaise with other departments, ensure compliance with safety and security standards
Seniority
Mid-level, hands-on IC