Member Enrollment Lead
Core
Guide prospective patients through the fertility treatment enrollment process, managing high-volume inbound/outbound communications and explaining complex financial options with empathy.
Role type
Senior consultative sales lead (patient enrollment)
Builds
Patient enrollment pipeline and conversion funnel for fertility treatments
Domain
Health tech / Fertility / Insurtech
Deliverable
client delivery
Required skills
consultative sales, high-volume inbound/outbound communication, CRM management, funnel analytics, process building, operational execution, financial guidance
Preferred skills
healthcare or fertility domain experience, HubSpot workflow design, bilingual (Spanish)
Technologies
HubSpot
Responsibilities
Own the patient journey from first touch through contract signing; manage high-volume calls, emails, and SMS to guide patients through offerings and enrollment; act as a financial guide explaining treatment costs and financing options; maintain accurate daily documentation in HubSpot; surface insights on patient drop-off and funnel performance; build and automate patient enrollment processes.
Seniority
Senior, hands-on IC
