Assistant Venue Manager - Miss Pearl at Melbourne Theatre Company Southbank
Core
Oversee daily operations of a café and event functions, leading a team of waiters, hosts, and baristas to deliver exceptional customer service.
Role type
Assistant Venue Manager (Hospitality)
Builds
Café operations, on-site functions and events
Domain
Hospitality / Food & Beverage
Deliverable
physical/clinical work
Required skills
Team leadership, floor management, staff rostering, inventory management, POS systems, customer service, training and development, event management, bar/beverage knowledge
Responsibilities
Lead a team of waiters, hosts and baristas; Deliver exceptional customer service to patrons; Manage ordering and stocktake; Roster staff and approve time sheets; Handle daily troubleshooting; Train new and existing team members; Oversee café operations and on-site functions/events; Provide support at ACMI and cover for the Venue Manager when on leave.