VIC Embedded Onsite AV Technician
Core
Onsite AV Service Technician providing hands-on technical support, maintenance, and troubleshooting for corporate, government, education, and defence sector AV systems.
Role type
Embedded Onsite AV Service Technician
Builds
Maintains and supports high-quality Audio Visual and Unified Communication systems for corporate, government, education, and defence clients.
Domain
Workplace technology integration, Audio Visual (AV), Unified Communications (UC)
Deliverable
physical/clinical work
Required skills
AV installation, support, and maintenance; troubleshooting; meeting setup and live event support; communication; time management; independent work in customer environments
Preferred skills
CTS, Crestron, or Extron certifications; familiarity with major AV platforms (Crestron, Extron, Zoom, Teams, Cisco Webex)
Technologies
Crestron, Extron, Zoom, Teams, Cisco Webex
Responsibilities
Provide first-line support for AV systems including video conferencing, digital signage, audio systems, control systems, and displays; Diagnose and resolve technical issues promptly; Maintain and monitor AV equipment; Support meeting setups, live events, and conference calls; Liaise with internal teams and external vendors for escalated issues
Seniority
Mid-level, hands-on IC
