Guest Services Attendant
Core
Front-line hospitality role managing guest arrivals, departures, inquiries, and bookings at a holiday park.
Role type
Guest Services Attendant
Builds
Guest check-in/check-out processes, booking confirmations, and local tourism information
Domain
Hospitality / Tourism
Deliverable
client delivery
Required skills
Customer service, booking system operation, cash handling, data entry, local area knowledge
Responsibilities
Welcome guests and process check-in/check-out, answer inquiries via phone/email/in-person, assist with bookings and payments, provide local attraction recommendations, resolve guest issues, support reception and office tasks, coordinate with housekeeping and maintenance teams
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