Customer Success Manager P1
Core
Own and manage success for named accounts, driving retention, revenue growth, and product adoption for Reo.Dev's developer tool customers.
Role type
Account Manager / Customer Success Manager
Builds
Revenue intelligence platform for developer tool companies
Domain
B2B SaaS / Developer Tools / Revenue Intelligence
Deliverable
production ML models | product features
Required skills
Account management, onboarding, product consulting, renewal management, up-selling, enterprise adoption, US account management
Preferred skills
Early-stage SaaS startup experience, VC/Management Consulting experience, client-facing role experience, MBA from Tier 1 institutes
Technologies
GitHub, Docker, developer activity data sources
Responsibilities
Manage customer onboarding and setup, act as product consultant for settings and implementations, serve as key channel for customer feedback, own customer renewals and up-sales, drive expansion revenue, spearhead product adoption within customer enterprises
Seniority
Individual Contributor, early-stage startup environment
