Software Engineer II – C++, SIP
Core
Building scalable, resilient mission-critical services and enhancing the Media Server for real-time integrations with AI services within a cloud contact center platform.
Role type
Senior IC Software Engineer (C++, SIP)
Builds
Public cloud-based contact center services and Media Server components
Domain
Cloud communications, Real-time media streaming, AI integration
Deliverable
production ML models | product features
Required skills
C++17+, SIP/RTP protocols, audio codecs, SDP, ASR/TTS integration, AI APIs, Cloud platforms (AWS/Azure/GCP), CI/CD, Containers, SRE principles
Preferred skills
LLMs, Large Language Models
Technologies
C++, SIP, RTP, SDP, AWS, Azure, GCP, Docker, Kubernetes
Responsibilities
Develop and enhance Media Server for real-time AI integrations; Write clean, well-documented code and tests; Participate in Agile Scrum and DevOps practices; Troubleshoot complex real-time systems
Seniority
Mid-level, hands-on IC