Service Advisor – Automotive Repair
Core
Customer-facing role acting as the link between customers, Customer CARe, and the workshop to ensure a smooth, well-coordinated repair journey.
Role type
Service Advisor (Automotive Repair)
Builds
End-to-end repair solutions for insurers, fleet providers, and customers
Domain
Automotive collision repair
Deliverable
client delivery
Required skills
Customer service, communication, vehicle repair process knowledge, documentation, safety compliance, tablet-based check-in, repair coordination
Preferred skills
Certificate III in Panel or Paint, senior customer service experience, insurance/accident management knowledge, RPS system experience