Customer care assicurativo - Ivrea
Core
Managing inbound calls for insurance information and claims opening, handling documentation for auto and non-auto claims for a primary insurance company.
Role type
Customer service representative (insurance)
Builds
Claims documentation and customer support
Domain
Insurance
Deliverable
client delivery
Required skills
Inbound call management, claims documentation, problem solving, Microsoft Office, chat support, SMS support, social media support
Responsibilities
Answering customer calls for information and claims, managing claim documentation, supporting customers via chat, SMS, and social media