Control Centre Supervisor x 1
Core
Oversee live bus operations from a central control environment, managing on-road service delivery, responding to incidents, and ensuring operational KPIs and safety standards are met.
Role type
Operations Supervisor (Public Transport)
Builds
Safe, reliable, and customer-focused bus services across the network
Domain
Public Transport / Operations
Required skills
Real-time decision making, incident management, communication, regulatory compliance, operational reporting, system maintenance, KPI tracking, stakeholder coordination
Preferred skills
Public transport experience, real-time operations experience, telematics/scheduling tools experience
Responsibilities
Monitor live bus services and manage disruptions, coordinate bus movements and communicate instructions to drivers, respond to incidents and emergencies, record and resolve incidents, promote safety culture and ensure compliance, maintain timetable integrity, document service impacts and disruptions, produce operational reports, respond to driver and customer queries
Seniority
Mid-level, hands-on supervisor