Key Account Manager - Pet Specialty
Core
Manage day-to-day relationships and commercial activities for an assigned customer portfolio in the pet specialty sector, supporting expansion across independent retail, wholesale, e-commerce, and alternative channels.
Role type
Key Account Manager
Builds
Customer account plans, sales targets, growth initiatives, and promotional activities for pet care consumer products.
Domain
Consumer products / Pet care / FMCG
Deliverable
product features
Required skills
Account management, sales forecasting, promotion coordination, stakeholder management, commercial negotiation, market insight analysis, budget monitoring, trade show management.
Preferred skills
Experience in specialty retail, wholesale, or e-commerce; tertiary qualification in business or marketing; experience in the pet specialty sector.
Responsibilities
Build and maintain strong day-to-day relationships with assigned customers; Support the development and implementation of customer account plans, sales targets and growth initiatives; Prepare sales forecasts and maintain accurate customer and account information; Coordinate customer promotions, including costings, execution and post-promotional reviews; Support range, pricing, distribution and planogram activity across assigned accounts; Respond to customer enquiries relating to supply, service, product quality and order performance.
Seniority
Mid-level, hands-on IC