Kandidaat Triagist
Core
Determine the urgency of patient requests via phone and in-person, deciding whether patients can wait for their GP, need immediate action, or require an ambulance.
Role type
Junior triage assistant (medical)
Builds
Acute primary care services for patients in the Zaanstreek Waterland region
Domain
Healthcare / Primary Care / Emergency Triage
Deliverable
client delivery
Required skills
Medical assistant or nursing diploma, calmness under pressure, ability to ask deep questions, computer proficiency, flexibility for evening/night/weekend shifts
Preferred skills
Prior experience in a GP practice or emergency post
Technologies
Specialized recording software for call logging
Responsibilities
Assess urgency of patient calls and visits, decide on immediate action or referral to GP, coordinate with on-call GPs and ambulance services, maintain calm demeanor during stressful interactions, document all contacts in the recording system