Business Development Manager
Core
Acquiring new clients, managing RFQs/RFIs/RFPs, and selling integrated CX/EX technologies, Modern Workplace, and Enterprise Networks solutions.
Role type
Business Development Manager
Builds
Client relationships, account plans, and revenue growth for Black Box Solutions
Domain
Telecommunications and IT services (CX/EX, Contact Centre, Automation, IP telephony, Modern Workplace, Enterprise Networks)
Deliverable
client delivery
Required skills
Strategic value-based selling, business acumen, client relationship management, proposal development, Salesforce management, negotiation, presentation skills
Preferred skills
Knowledge of CX/EX industry trends, experience selling Contact Centre/Automation/IP telephony solutions, experience selling Modern Workplace/5G/LTE services, Bachelor's degree in business/marketing/IT
Technologies
Salesforce, Contact Centre platforms, Automation tools, IP telephony systems, 5G/LTE networks
Responsibilities
Acquiring new clients, managing and responding to RFQs/RFIs/RFPs, developing quotes and proposals, maintaining active account plans, running innovation sessions with clients, pitching solutions, engaging solutions teams for demonstrations, achieving revenue and gross margin targets
Seniority
Mid-level, hands-on IC