Analista Sênior de Gestão de Pedidos e Projetos (Operações de vendas e suporte)
Core
Manage the complete Order Management process, acting as an interface between clients and internal areas to ensure proper order flow until completion.
Role type
Senior Order Management and Project Support Analyst
Builds
Sales orders, delivery schedules, and billing flows
Domain
Sales operations and customer support
Required skills
Order Management, end-to-end process management, client relationship management, contract analysis, sales order creation, billing flow management, delivery scheduling, logistics coordination, risk analysis, reporting
Preferred skills
Project management, matrixed corporate environment experience, commercial management knowledge
Technologies
Order Management systems, reporting tools
Responsibilities
Monitor the order portfolio, analyze commercial reports and risks, attend to internal and external clients, create and analyze sales orders, register orders in control systems, update clients on manufacturing and delivery status, monitor delivery deadlines, identify billing risks and opportunities, request and track billing, create delivery and installation schedules, negotiate deadlines with clients, activate carriers and schedule deliveries, control delivery documentation, support internal and external audits, prepare backlog and revenue reports, support project coordinators in cost and revenue analysis