Community Lead, Perth
Core
Lead building operations, member engagement, and revenue growth for a WeWork location, ensuring hospitality standards and driving occupancy.
Role type
Senior IC community lead (hospitality & operations)
Builds
Member experience, building operations, and revenue growth
Domain
Real estate / Flexible workspace
Deliverable
product features
Required skills
Hospitality management, operational excellence, member retention, revenue growth, stakeholder management, data analytics, conflict resolution, cost management, sales support
Preferred skills
Multi-unit retail experience, entrepreneurial mindset, strategic thinking
Technologies
Qualtrics, Salesforce
Responsibilities
Deliver elevated hospitality and resolve member escalations, manage building operations and service requests, partner with leasing to drive tours and revenue growth, manage operating costs and ensure safety compliance.
Seniority
Senior, hands-on IC