Call Centre Agent - Healthcare
Remote
Core
Customer-focused Call Centre Agent handling appointment scheduling, general enquiries, and client record updates for a healthcare team.
Role type
Customer service representative (call centre)
Builds
Client appointment schedules and support interactions
Domain
Healthcare
Deliverable
client delivery
Required skills
Phone communication, appointment scheduling, data entry, multitasking, professional telephone etiquette, attention to detail
Preferred skills
Previous call centre experience, ability to work rotational shifts including weekends, remote work capability