VIP Deskside Technician
Core
Provide on-site IT support, troubleshoot equipment issues, and deliver dedicated technical support to executives and VIP users while managing event technology.
Role type
Senior IT Support Technician (VIP/Executive)
Builds
IT operations, network infrastructure, and event technology setups for executives
Domain
IT Support / Executive Services / Event Technology
Required skills
IT troubleshooting, network fundamentals (LAN, Wi-Fi, DHCP, DNS), event technology, audio-visual equipment, IT security basics, database testing, software maintenance
Preferred skills
IT data management, process improvement
Technologies
Microsoft Teams, firewalls, encryption, network cabinets, patch panels
Responsibilities
Troubleshoot and diagnose equipment issues, configure devices for meetings and travel, manage technical aspects of town halls and company-wide meetings, support local network and IT infrastructure, maintain network cabinets, apply basic IP addressing and DNS knowledge, monitor business applications, support information security measures, purchase and monitor IT equipment
Seniority
Senior, hands-on IC
