Junior IT Supporter
Core
Provide first-level IT support to end-users in a hospital setting, focusing on Microsoft 365 applications and device setup.
Role type
Junior IT Support Specialist
Builds
IT support services for hospital staff
Domain
Healthcare / IT Support
Required skills
Microsoft 365 (Outlook, Teams, Word, Excel, OneDrive), PC and Windows OS troubleshooting, user account management, password reset, device setup and repair, ticket handling
Preferred skills
Customer orientation, problem-solving, teamwork, independent work
Technologies
Microsoft 365, Windows, Outlook, Teams, Word, Excel, OneDrive
Responsibilities
Provide desk-side and ticket-based first-level support for end-users. Assist users with login issues, account activation, and access requests. Support Microsoft 365 applications. Install and troubleshoot PCs, laptops, peripherals, and mobile devices.
Seniority
Junior, entry-level