Inside Sales T&I in Vilanova
Core
Inside Sales T&I professional supporting customers and the Sales team throughout the order management process, from preparing standardized quotations to entering and monitoring customer orders.
Role type
Inside Sales T&I (Order Management)
Builds
Standardized quotations and customer orders for cabling solutions
Domain
Industrial manufacturing / Energy transition / Cabling
Required skills
Order management, SAP (preferred), Microsoft Office (Excel), Customer service, Administrative tasks, Communication, Analytical thinking, Problem-solving
Responsibilities
Provide telephone support to customers and the Sales team, Prepare and follow up on standardized quotations, Enter and process customer orders in SAP, Monitor open customer orders and follow up on their status, Handle customer complaints and ensure appropriate follow-up, Coordinate with the Sales network regarding orders and coverage, Collaborate with the Warehouse team to coordinate shipments, Work with Planning to obtain and communicate delivery times