Learning Operations Analyst
Core
Planning, coordinating, and executing large-scale training programs and events while managing the Learning Management System (LMS) and scheduling logistics.
Role type
Senior Learning Operations Analyst
Builds
Training programs, events, and LMS-managed learning pathways
Domain
Corporate Learning & Development (L&D)
Required skills
LMS management, scheduling methodology, data analysis, MS Office (Excel, Word, Outlook, PowerPoint), vendor coordination, stakeholder communication, report generation, resource allocation
Preferred skills
Process improvement, database maintenance, technical troubleshooting, leadership of junior staff
Technologies
LMS, MS Office Suite, scheduling tools
Responsibilities
Oversee planning and coordination of large-scale training programs and events. Collaborate with senior leadership to forecast training needs and allocate resources. Coordinate with trainers, instructors, and external vendors for session delivery. Book and manage training venues, facilities, and equipment. Manage and update the organization's LMS (course setup, enrollment, tracking). Generate and analyze reports on training activities and completion rates. Troubleshoot technical issues related to the LMS. Provide leadership and guidance to junior scheduling analysts and administrative staff. Assist in maintenance of resource databases and scheduling tools.
Seniority
Senior, hands-on IC
