Order Management Associate
Core
Process and validate customer purchase orders, generate invoices, and coordinate with internal teams to ensure timely order fulfillment and revenue recognition.
Role type
Associate order management specialist
Builds
Customer order processing and invoicing workflows
Domain
Life sciences, diagnostics, and biotechnology supply chain
Required skills
Order processing, Customer focus, Strong communication, Revenue recognition support, Billing validation, Cross-functional coordination
Preferred skills
MSCRM, Microsoft D365
Responsibilities
Review and validate customer purchase orders, Generate and process customer invoices accurately, Respond to customer queries via email or phone, Coordinate with sales, logistics, and finance teams, Support month-end closing activities, Monitor invoice status and address billing queries
Seniority
Mid-level (3-5 years experience)