Business Operations Analyst
Core
Own initial order processing, facilitate assignment to provisioning teams, manage supplier spend and license inventory, and support billing and sales operations.
Role type
Business Operations Analyst (Sales Operations)
Builds
Order management workflows, supplier spend tracking, license inventory management, and sales reporting.
Domain
Technology services, cloud, compliance, and business applications.
Required skills
Order management, supplier spend tracking, license inventory management, CRM data management, billing coordination, stakeholder coordination, reporting, data reconciliation, RFP/RFI resource coordination, sales commission support.
Preferred skills
Experience in sales operations or sales support, practical experience with purchase orders and commercial discrepancies, confidence using order management systems and sales CRM platforms.
Responsibilities
Process and validate new sales orders, manage customer contract records and key dates, facilitate order handover to provisioning teams, administer the order management system, produce order reports, manage supplier purchase orders and spend, maintain license inventory, coordinate billing and resolve billing queries, support sales CRM data integrity, maintain sales resources and pricing materials, coordinate RFP/RFI bid resources, and support the sales commission process.
Seniority
Individual Contributor, operational support level
