Un chargé ADV, de 50% à 100% sur notre site de la Chaux-de-Fonds.
Core
Piloter la relation client, saisir et confirmer les commandes, gérer les retours SAV et la facturation pour une entreprise de composants de haute horlogerie.
Role type
Sales Administration (ADV) Specialist
Builds
Order portfolios, invoices, and customer service returns for Swiss Made watch components
Domain
Industrial logistics / High-end watchmaking
Required skills
SAP (SD/MM), Microsoft Excel, industrial logistics knowledge, order management, invoicing, customer service handling, data entry, process improvement
Preferred skills
Communication, adaptability, analytical skills, organization
Technologies
SAP, Microsoft Excel
Responsibilities
Pilot customer relationships, enter and confirm customer orders in ERP, manage order portfolios, process returns and after-sales service (SAV), handle customer invoicing, manage ADV master data, propose process improvements
Seniority
Mid-level operational role