Ingénieur Support N2/N3 - Systèmes et Réseaux H/F
Core
N2/N3 support engineer for a cybersecurity company protecting client applications from intrusions across 30+ countries.
Role type
Senior IC support engineer (cybersecurity)
Builds
Production security solutions for clients
Domain
Cybersecurity / Network Security
Deliverable
client delivery
Required skills
HTTP/HTTPS protocols, Unix/Linux environments, Reverse Proxy, SSL/TLS, virtualized environments, Cloud platforms, Kubernetes, incident analysis, log analysis, network packet captures
Responsibilities
Analyze and resolve complex technical incidents, collaborate with R&D and deployment teams to identify and fix anomalies, ensure request tracking within SLAs, enrich technical documentation and resolution procedures