SALES SUPPORT CLIENT
Core
Manage active clients who have adopted business management solutions, guiding them in software usage and identifying opportunities to integrate additional services.
Role type
Client-facing sales support specialist
Builds
Client retention and upselling of software services
Domain
IT / System Integration
Deliverable
product features
Required skills
Commercial attitude, client orientation, knowledge of main IT tools, prior commercial experience, communication skills
Preferred skills
Proactivity, flexibility, willingness to travel locally
Technologies
Business management software, IT tools
Responsibilities
Retain active clients via scheduled appointments, support clients in understanding and using acquired software packages, analyze client needs and propose complementary services, collaborate with internal teams for onboarding and post-sales support
Seniority
Entry to Mid-level
