CALL CENTRE AGENT (FULL TIME | PART TIME - ALJUNIED) - 10 VACANCIES
Core
Handle outbound and inbound collection calls to follow up on overdue accounts for clients in Financial Institutions, Telcom, Healthcare, and Commercial portfolios.
Role type
Collection agent
Builds
Collection targets on behalf of clients
Domain
Financial services / Debt collection
Deliverable
client delivery
Required skills
Outbound/inbound calling, Account negotiation, Payment plan structuring, Credit collection strategies, Administrative monitoring, Credit system updates
Preferred skills
Customer service experience, English proficiency