Client Associate
Core
Client-facing associate supporting a diverse portfolio of clients in the Sustainability Business, focusing on retention, growth, and seamless service delivery.
Role type
Senior IC client associate (account management)
Builds
Energy and sustainability solutions for commercial clients
Domain
Cleantech / Sustainability / Energy Management
Deliverable
client delivery
Required skills
Client relationship management, Account management, Contract renewal management, Upsell and cross-sell strategy, Project coordination, Data analysis, Presentation skills, Business acumen, Sustainability knowledge, Negotiation
Preferred skills
Experience with emerging technologies (AI), Digital transformation tools, Travel readiness
Technologies
Data visualization tools, Software platforms for client management
Responsibilities
Own and support existing client relationships to meet revenue targets, Coordinate across internal teams for service delivery, Support contract renewals and identify upsell opportunities, Provide direct client support on complex accounts, Track performance metrics and support execution across accounts.
Seniority
Mid-level, hands-on IC