Asesor Telefónico para Servicios Financieros
Core
Provide telephone support to customers, resolve inquiries, follow up on clarifications, and guide them on direct debits, payments, and transfers.
Role type
Customer service representative (financial services)
Builds
Customer support interactions for financial services
Domain
Financial services
Deliverable
client delivery
Required skills
Basic PC skills, communication skills
Responsibilities
Answering customer calls, resolving customer doubts, following up on clarifications, guiding customers on direct debits, payments, and transfers, capturing information on computer