Customer Service Representative II - Fluent English and French
On-site
Core
Front-line business contact managing the order-to-cash process, handling order-to-delivery execution, claims, and acting as the primary point of contact for product and supply chain inquiries.
Role type
Customer Service Representative (Order Management)
Builds
Order confirmations, delivery coordination, and invoicing for customers
Domain
Chemical industry / Advanced materials
Deliverable
client delivery
Required skills
Order-to-cash process management, SAP reporting, claims and returns management, cross-functional collaboration, problem-solving, multilingual communication (English/French)
Preferred skills
Chemical industry experience, SAP SD module expertise, customer relationship management
Technologies
SAP, Microsoft Office
