Soporte técnico Zona Guadalajara - MacStore
On-site
Core
Provide first and second-level technical support for Apple users, diagnosing and repairing computers and telephony devices.
Role type
Technical Support Specialist (Hardware & Telephony)
Builds
Repairs and maintains Apple computers and telephony equipment
Domain
Consumer Electronics / Apple Ecosystem
Required skills
Hardware repair, Telephony repair, Customer service, Technical diagnostics, Service tracking, Sales promotion
Responsibilities
Diagnose and resolve technical issues for Apple devices, Perform repairs on computers and telephony equipment, Track and follow up on completed services, Promote additional Apple services, Meet area performance metrics
