Ejecutivo de Recuperación de Cartera en Call Center Prestaciones Superiores Excelentes Comisiones
Core
Managing assigned accounts in preventive and early delinquency stages to recover and regularize the portfolio.
Role type
Senior IC debt recovery and negotiation specialist
Builds
Regularized payment agreements and recovered portfolio value
Domain
Financial services / Debt collection
Required skills
Negotiation, persuasion, active listening, oral communication, goal orientation, commitment follow-up
Preferred skills
Experience in preventive collection, early delinquency management, payment agreement negotiation
Responsibilities
Manage assigned accounts in preventive and early delinquency stages, Contact clients to follow up on pending accounts, Negotiate payment alternatives and agreements, Follow up on established commitments, Meet recovery and productivity targets